How should your practice respond to client complaints?
Learn some key steps to take when navigating the muddy world of a client complaint. Source: Veterinary Medicine dvm360.comNonverbal communication in the pandemic era
Adapting to the “new normal” brought on by the COVID-19 pandemic has shifted the way we not only interact with clients and patients, but with each other. Find out some nonverbal pearls to help connect to your colleagues through both digital and masked...The persnickety side of veterinary medicine
One veterinarian recalls a time that involved a fact-checking banker, his poodle, and a whole lot of fractions and strange laughter. Source: Veterinary Medicine dvm360.comHow to foster tighter bonds with your associate veterinarians
Associate doctors play an integral role in the success of your practice. That’s why it’s crucial for practice managers to build long-lasting and positive relationships with them. Not sure where to start? Here are a few useful strategies. Source: Veterinary...The difference between end goals and means goals
Fetch Virtual speaker Sarah Wooten, DVM, CVJ, explains how to distinguish end goals from means goals and why knowing the difference can promote a healthier and happier life. Source: Veterinary Medicine dvm360.comPain management career practice pearls
Fetch Virtual speaker Tasha McNerney, CVT, CVPP, VTS (Anesthesia), offers tips and tricks for advancing your career in veterinary pain management. Source: Veterinary Medicine dvm360.comNews wrap-up: This week’s veterinary headlines, plus May Fetch Virtual conference coverage
Here is a look at this week’s highlights. Source: Veterinary Medicine dvm360.comCommon misconceptions about diversity, plus improving visibility
May Fetch Virtual keynote speaker Dr Pam Hale sheds light on some misconceptions about diversity and inclusion in veterinary medicine, plus offers strategies for boosting the visibility of Black veterinarians. Source: Veterinary Medicine dvm360.com3 safeguards for managing social media at your veterinary practice
Overseeing your clinic’s social media comes with many caveats ranging from fun and creative to stressful and burdensome. Find out how to curb your social media use and set boundaries when you’re on and off the clock. Source: Veterinary Medicine...Facebook Reviews
CT Kiki
2021-03-23T07:33:44+0000
I Came For Dr Geetha As I Cant Find Any Cat Dr That Is The Best In Sg.
Hearts Zah
2020-12-19T15:04:25+0000
Doctor Geetha The best Vet.and I have been following up from her for years .♥️
Mavrik Teo
2020-10-08T12:16:10+0000
Brought my cat in as he wasn’t his normal self and had trouble moving his bowels.
Dr Elango attended to us.
He was... very patient, assuring and answered all our questions patiently. Looking at how he and his assistant worked and diagnosis he made with confidence I felt my cat was in good hands.
Cat is much better now :)
The team at Animal World Veterinary are all very professional and knowledgeable.
My go to veterinary for sure, thanks again!!read more
Cynthia Ananthi Vivek
2020-06-09T09:51:59+0000
Took our baby Fae (kitten) today... Dr Pathma was really sweet and u can tell that shes one of those who does this... coz she really loves animals... If there is a vet u would wanna go to and not worry about ur babies , this is the place... Much love from Baby Fae, mummy and daddy..read more
Alice Simon
2019-11-26T12:23:00+0000
It has been 2 years plus and never a day have we regretted visiting this clinic. We have nothing but praise and... heartfelt gratitude to the staffs and vets.🥰read more
Stephenie Toh
2019-01-29T15:03:21+0000
Have been sending my husky since young to AWVC for vaccination, check-up, blood tests, spay surgery. Love their... patience, caring hearts and low stress handling attittude towards the dogs. Dr Brandon and his team never fail to slowly explain and address to my 101 questions each time and I am really grateful to each and every one of them for watching over my girl. Really nice to also see that they love what they are doing! Bravo job and keep it up, guys!read more
Ida Magad
2019-01-07T22:56:39+0000
Very warm welcome and treatment from the staff in the clinic. Friendly staff and they definitely know what they are... doing.read more
Jessica Wong
2018-12-11T08:27:10+0000
Would like to take this chance not just to recommend Animal World Vet Clinic, but also to thank them for their... professionalism and initiative to assist us in our pet Snowie’s relocation to Australia. Australia is a very strict country in terms of importing of livestock and pets into their country, hence timelines as well as requirements must be fully met. As we did not engage a pet relocator, we handled all by ourselves. Without the great assistance by Dr. Elango, Dr. Brandon, the assistants and frontdesk staff, things would not have gone this smooth. They have gone beyond their scope of work to ensure Snowie’s able to relocate to Australia successfully and without complications. From the bottom of our hearts, THANK YOU! ◡̈
Blessings,
The HOs
Alvin, Jessica & Snowie
P.S. These are photos of Snowie being collected after her 10 days of quarantine at the centre in Melbourne, and exploring her new home in Perth! Yes, she had to take 2 flights to get to Perth.read more
Suzanlpc Lu
2018-08-20T01:42:15+0000
yes... the doctors and nurses were patience with my dog.. they are so caring and helpful. I am glad to discover this... clinic. .read more
Linaa Cheers
2016-06-12T07:01:59+0000
The Animal world' staffs are very friendly patient and responsible.
Jacinta Ann Lourdes
2017-12-31T10:26:07+0000
Emily had her very first dental at the clinic today. Dr Brandon and the staff were wonderful with her. They even sent... us 'before' and 'after' photos of her teeth. Overall, everyone at the clinic is very professional and caring and make us feel very at home there. Emily loves going there - which is rare, given that animals do not usually like clinics.
Thanks for taking such great care of Emily!read more
Naomi Elvyra Ophelia
2017-11-22T02:56:30+0000
The love of my life, Debbie, is 15 this year.
Few years ago I brought her here with existing congenital heart issues,... collapsing trachea, and persistent wheezing + hacking cough.
Her condition is now well under control, thanks to Sunny's kind advices and help, and Dr. Brandon's dedication even though I can be an extremely stubborn owner. :p
This place is truly second to none for Debbie & me.read more
Yanying Toh
2017-11-02T01:26:13+0000
Unpleasant experience with the staff Sunny with poor attitude. She sweep us off by saying "yes, our doctor signature... worth $50 and if you're unhappy, u can always leave it and find other vet" and threw the paper on the table when all we wanted was to have a better understanding of what we are paying for.
Nevertheless, Dr Brandon was caring on the other hand.read more
Linda Ho
2017-10-01T12:37:20+0000
Went with a seizuring dog. Love the superb care and advise given by the senior vet. He was humorous and caring.... Definitely does decision in the best interest of pet. Definitely will return again.read more
Jennifer Chua
2017-05-15T03:32:28+0000
They did a great job cleaning the teeth for my SS. Very nice staff and caring doctor!